Advert Details

Shipping & Customs Clerk - Re-issue
REF: VA-19-12A - Re-issue
Recruiter: U.S. Embassy Updated on: 2012-08-28 02:10:01
AA/EE: Not Applicable Contract Permanent
Location: Nairobi Available: Immediately
Category: Import / Export / Freight Offer: FP-9;FSN-5


The General Services Office has an opening for the position of Shipping and Customs Clerk. The position will be available immediately.

The closing date of this position is August 27, 2012.

Note: You will be notified when the decision is made.

Minimum Requirements

    Completion of high school is required.
     Two years of progressive clerical/administrative experience in clearing and forwarding, maritime, Finance & Accounts 
       office environment is required.
     Level IV English ability and Level IV Kiswahili ability are required.

Other Criteria

à         Must have standard knowledge of administrative/clerical office procedures. 
à         Must have proficiency in Microsoft Office suites. 

Job Specification


The incumbent acts as the Administrative Clerk in GSO Shipping & Customs Unit.  The incumbent coordinates the section’s administrative responsibilities, filing, answering general queries, process a variety of Customs & Shipping documents, dispatching and distribution of shipping documents. He/she will collect and report all metrics required to evaluate section performance. He/she will work collaboratively with six other Shipping team members.  The incumbent will be evaluated on their ability to work as an efficient and effective team member and contribute to the overall productivity of the GSO Shipping & Customs.  Supervision is provided by the Shipping Supervisor. 

Provides general and technical support in the clerical activities of the Shipping Office.  Receives a variety of requests, general paperwork and other pertinent shipping documents; files or redirects the same to the shipping assistants and the unit supervisor as necessary.Is the focal point for information gathering and assessment that allows the supervisor to analyze performance and report status of the operation posture.Provide a stop-gap measure for the Shipping Unit and handles general customers’ inquiries which require no referral, or refer customers to appropriate person(s).Maintains Customs & Shipping Section operating contacts using the spreadsheets, assists the Unit in reviewing scheduled activities, troubleshooting and Customer assistance of newly arrived Employees in conjunction with Shipping Assistant and Customer Service Centre Drafts dip notes on inbound/outbound shipments and incoming VIPs requiring use of airport Government VIP lounge(s).Undertakes delivery and collection of approved documents at KRA, MoFA and other related Government Agencies.Tracks inbound/outbound shipments and advises shipping assistants accordinglyResponsible for applying, processing and follow-up VAT exemptions with MoFA, KRA and answers non technical queries raised in various GoK agencies.Dispatches and helps in accounting for a variety of documents to appointed Removals and clearing agents.Will provide back up for Shipping Assistants whenever they are out of the office. Other duties as assigned. 

Selection Process:


Additional Selection Criteria: 

Management will consider nepotism/conflict of interest, budget, and residency status in determining successful candidacy.  à         Current employees serving a probationary period are not eligible to apply.
à         Current Ordinarily Resident employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on
       their most recent Employee Performance Report are not eligible to apply.
à         Currently employed U.S. Citizen EFMs who hold a Family Member Appointment (FMA) are ineligible to apply for
      advertised positions within the first 90 calendar days of their employment.
à         Currently employed NORs hired under a Personal Services Agreement (PSA) are ineligible to apply for advertised 
       positions within the first 90 calendar days of their employment unless currently hired into a position with a When Actually
       Employed (WAE) work schedule.
à        Applicants must be available for an interview and for proficiency testing as required by the selecting official. 

The U.S. Mission in Nairobi provides equal opportunity and fair and equitable treatment in Employment to all people without regard to race, color, religion, sex, national origin, age, disability,
Political affiliation, marital status, or sexual orientation.  The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs.

The EEO complaint procedure is not available to individuals who believe they have been denied Equal opportunity based upon marital status or political affiliation.  Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.


1.  Eligible Family Member (EFM):  An individual related to a U.S. Government employee in one of the following ways: 
  • Spouse or same-sex domestic partner (as defined in 3 FAM 1610);
  • Child, who is unmarried and under 21 years of age or, regardless of age, is incapable of self-support.  The term shall include, in addition to natural offspring, stepchildren and adopted children and those under legal guardianship of the employee or the spouse when such children are expected to be under such legal guardianship until they reach 21 years of age and when dependent upon and normally residing with the guardian;
  • Parent (including stepparents and legally adoptive parents) of the employee or of the spouse, when such parent is at least 51 percent dependent on the employee for support;
  • Sister or brother (including stepsisters and stepbrothers, or adoptive sisters or brothers) of the employee, or of the spouse, when such sibling is at least 51 percent dependent on the employee for support, unmarried, and under 21 years of age, or regardless of age, incapable of self-support.
 2.  U.S. Citizen Eligible Family Member (USEFM):  For purposes of receiving a preference in hiring for a qualified position, an EFM who meets the following criteria: 
  • U.S. Citizen; and,
  • EFM (see above) at least 18 years old; and,
  • Listed on the travel orders of a direct-hire Foreign, Civil, or uniformed service member assigned to or stationed abroad with a USG agency that is under COM authority, or at an office of the American Institute in Taiwan; and either:

    1.   Resides at the sponsoring employee's or uniformed service member's post of assignment abroad or at an
          office of the American Institute in Taiwan; or

    2.   Resides at an Involuntary Separate Maintenance Allowance (ISMA) location authorized under 3 FAM 3232.2.

 3.  Appointment Eligible Family Member (AEFM):  EFM (see above) eligible for a Family Member Appointment for purposes of Mission employment:        ·         Is a U.S. citizen; and

·         Spouse or same-sex domestic partner (as defined in 3 FAM 1610) or a child of the sponsoring employee who is unmarried and at least 18 years old; and

·         Is listed on the travel orders or approved Form OF-126, Foreign Service Residence and Dependency Report, of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad at a U.S. mission, or at an office of the American Institute in Taiwan (AIT), and who is under chief of mission authority; and

·         Is residing at the sponsoring employee's post of assignment abroad or, as appropriate, office of the American Institute in Taiwan.

·         Does not receive a Foreign Service or Civil Service annuity

 4.  Member of Household (MOH):  An individual who accompanies a  direct-hire Foreign, Civil, or uniformed service member permanently assigned or stationed at a U.S. Foreign Service post or establishment abroad, or at an office of the American Institute in Taiwan.  An MOH is: 
  • Not an EFM; and,
  • Not on the travel orders of the sponsoring employee; and,
  • Has been officially declared by the sponsoring USG employee to the COM as part of his/her household.
 A MOH is under COM authority and may include a parent, unmarried partner, other relative or adult child who falls outside the Department’s current legal and statutory definition of family member.  A MOH does not have to be a U.S. Citizen.  

Not Ordinarily Resident (NOR)An individual who: 
  • Is not a citizen of the host country; and,
  • Does not ordinarily reside (OR, see below) in the host country; and,
  • Is not subject to host country employment and tax laws; and,
  • Has a U.S. Social Security Number (SSN). 
 NOR employees are compensated under a GS or FS salary schedule, not under the LCP.
 6. Ordinarily Resident (OR) – A Foreign National or U.S. citizen who: 
  • Is locally resident; and,
  • Has legal, permanent resident status within the host country; and,
  • Is subject to host country employment and tax laws. 
 EFMs without U.S. Social Security Numbers are also OR.  All OR employees, including U.S. citizens, are compensated in accordance with the Local Compensation Plan (LCP).

Please note this advert has expired and you can not apply for it any longer.